Acceptance of Terms
By accessing or using the North Carolina Plumbing Pros website at ncplumbingpros.pages.dev, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website and services immediately. These terms apply to all visitors, users, and others who access or use our services, whether you are seeking information, requesting estimates, or engaging our plumbing professionals for residential or commercial work.
We reserve the right to refuse service to anyone for any reason at any time. Your use of this website does not create any contractual relationship beyond what is expressly stated herein or in a separate written service agreement.
Services Provided
North Carolina Plumbing Pros connects customers with licensed plumbing professionals serving communities throughout North Carolina. Our services include, but are not limited to, emergency plumbing repairs, drain cleaning, water heater installation and repair, pipe repair and replacement, fixture installation, sewer line services, water line services, backflow prevention, and commercial plumbing solutions.
All plumbing work is performed by qualified professionals in accordance with applicable North Carolina state and local plumbing codes, regulations, and permit requirements. Service availability may vary by location and season. We do not guarantee that all services will be available in all areas at all times.
Estimates provided through our platform are based on information supplied by the customer and preliminary assessments. Final pricing may differ based on actual conditions discovered during service, necessary permits, code requirements, or changes requested by the customer.
Phone Calls and Estimates
When you contact North Carolina Plumbing Pros by phone or through our website, you consent to receive communications from us and our network of plumbing professionals regarding your service request. Phone calls may be recorded for quality assurance, training, and dispute resolution purposes. You will be notified at the beginning of any recorded call.
Estimates provided over the phone are preliminary and non-binding. They are based on the description of work provided by the customer and represent our best assessment of likely costs. An on-site evaluation by a qualified plumber is required for firm, written estimates. We reserve the right to revise any estimate upon inspection of the actual work conditions.
Diagnostic fees may apply for on-site assessments, particularly for complex issues or after-hours emergency calls. These fees will be disclosed before dispatch and may be applied toward the cost of repairs if you proceed with our recommended services.
Independent Contractors
North Carolina Plumbing Pros operates as a connections and scheduling service connecting customers with independent plumbing contractors. The plumbing professionals who perform work are not employees of North Carolina Plumbing Pros but are independent contractors responsible for their own licensing, insurance, bonding, and compliance with all applicable laws.
While we strive to partner with reputable, properly licensed professionals, North Carolina Plumbing Pros is not liable for the acts, omissions, negligence, or misconduct of independent contractors. Any disputes regarding the quality of work, workmanship warranties, or property damage must be addressed directly with the contractor who performed the service. We will make reasonable efforts to facilitate communication between customers and contractors to resolve disputes.
Each independent contractor maintains their own general liability insurance and workers' compensation coverage as required by North Carolina law. Customers may request proof of insurance and licensing before work begins.
Intellectual Property
All content on this website, including text, graphics, logos, images, service descriptions, and software, is the property of North Carolina Plumbing Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this website without our prior written consent. You may view and print pages from this website for your personal, non-commercial use only.
The North Carolina Plumbing Pros name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of North Carolina Plumbing Pros or its affiliates. You must not use such marks without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, North Carolina Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your access to or use of our website or services, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from or related to these terms or your use of our services shall not exceed the amount you paid to North Carolina Plumbing Pros for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
Disclaimers
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. North Carolina Plumbing Pros expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not warrant that our website will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the site or server is free of viruses or harmful components. Information on this website regarding plumbing services, pricing, and availability is subject to change without notice.
Plumbing work involves inherent risks, including potential water damage, property damage, and personal injury. Customers are responsible for taking reasonable precautions to protect their property and should maintain appropriate homeowners or property insurance coverage.
Governing Law
These Terms of Service and any disputes arising from or relating to your use of our website or services shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Wake County, North Carolina. You consent to personal jurisdiction and venue in such courts and waive any objection to such jurisdiction or venue.
If any provision of these terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We may revise these Terms of Service at any time by updating this page. Changes are effective immediately upon posting. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.
We encourage you to review these terms periodically. If we make material changes, we will post a prominent notice on our website or notify you by email if you have provided contact information. The date of the most recent update will be indicated at the bottom of this page.
Contact Information
If you have questions, concerns, or feedback regarding these Terms of Service, please contact us:
North Carolina Plumbing Pros
Website: ncplumbingpros.pages.dev
Email: info@ncplumbingpros.com
Phone: (919) 555-PLUM
We aim to respond to all inquiries within two business days. For urgent service requests, please call our phone number directly. For disputes requiring formal resolution, please provide a detailed written description of your concern and allow us thirty days to investigate and respond before pursuing other remedies.
Last Updated: January 2025